Terms & Conditions

TERMS OF USE

The content of this site is published to provide you with information of a general nature and does not amount to the provision of consultancy services. Tiago José Alves Olim (“Consultant”) does not accept liability for any loss or damage that may arise in relation to the information contained on this site. This site is merely informative.

Consultant authorises the downloading and temporary storage of the content of this site in order to view the content on a personal device. The reproduction, permanent storage or republication of the content of this site are expressly forbidden without the prior written authorisation of Consultant.

Notwithstanding the above, these General Conditions will govern any specific written agreements on a subsidiary basis in all that is not expressly regulated or provided for in the specific written agreements.

HANDLING OF COLLECTED INFORMATION

Navigation on this site does not necessarily imply the provision of personal data as no personal data that identifies the user are automatically registered. To monitor the use of our services and help improve this site, Consultant may collect information of a non-personal nature that does not identify the specific user.

PERSONAL DATA PROCESSING

Although navigation this site does not imply the provision of personal data, we do collect the information you choose to enter into the forms on the site. To allow the personal data collected from any forms that you fill in to be used, Consultant provides you with the necessary information, in advance, for you to be able to give your consent to the data processing.

For any questions regarding the processing of your data, please refer to our Privacy Policy.

GOOGLE ANALYTICS OPT-OUT

To provide visitors with a greater choice about how their data is collected by Google Analytics, Google developed the Google Analytics Opt-out Browser Add-on. The add-on communicates with the JavaScript from Google Analytics (ga.js) to indicate that the information on the visit to the site should not be sent to Google Analytics. The Google Analytics Opt-out Browser Add-on does not prevent information being sent to the site itself or to other web analytics services.

ACCEPTANCE OF THESE TERMS

By using this site, you agree to the collection and use of your information, as set out in these Terms and Conditions and in the Privacy Policy. Consultant reserves the right, at any time and without prior notice, to change these Terms and Conditions or its Privacy Policy.

GENERAL CONDITIONS

These General Conditions apply to all services provided by Tiago José Alves Olim (“Service Provider” or “Consultant”) to its clients, unless otherwise agreed in writing.

1. The Freelancer

Tiago José Alves Olim is a service consultant registered at the Portuguese Tax and Customs Authority under number VAT No. 235617687 and operates in Estrada Nova da Ribeira Seca n.º 5, Machico, Madeira Island, Portugal, 9200-078.

2. The Services

2.1 Consultant offers a full service of experience design, coordination, information, promotion and curation of travel experiences, as well as virtual assistance and consultancy in event hosting for other companies and businesses. Maracuja Experiences is a brand label for such independent freelance services.

2.2 Consultant does not provide services of any other nature, including but not limited to booking, accommodation, carriage of passengers, travel insurances or transport of luggage.

2.3 Consultant does not act as an intermediary for its client, and has no decision power and responsibility over the client’s choices. Therefore, Consultant will copy the client in any communications with the third parties, for which the latter will be responsible for directly approving and contracting their services.

2.4 In case the client needs assistance to intermediate the services set forth in clauses 2.2 and 2.3, Consultant – at an extra cost – will direct the client to a third party travel agency, who will act independently from Consultant.

2.5 Notwithstanding clause 2.4, Consultant is not responsible for the third parties engaged in connexion with the services to be provided to the client. Therefore, Consultant cannot be held responsible for any acts or omissions of third parties, and disclaims any liability connected with the cancellation of services provided for any third party and/or their insolvency.

3. Fee proposal

Fees and expenses do not include VAT at the applicable current rate or other taxes or charges and these will always be mentioned separately and specifically.

4. Consultant’s liability

4.1 Consultant’s work in accordance with high standards of quality and efficiency, with the skill and diligence required in normal conditions, in order to fully satisfy the expectations of its clients.

4.2 The contractual and extra contractual liability of Consultant for any loss or damage may not, in any case, for any act or series od acts, exceed the amount of the total fees pais by the client to Consultant, net of VAT.

4.3 In any event, Consultant’s liability will end if the client does not present its claim within 3 (three months) of the date on which the client became aware of the act on which the alleged liability of Consultant is based, and Consultant may be held liable only once in respect of the same matter, fact or circumstance which giver rise to any liability.

5. Intellectual Property Rights

5.1 Consultant will be the sole and lawful owner of all intellectual property rights over databases, documents, ideas and other products, whether registerable or not, which are created by him and staff in the course of providing its services to the client.

5.2 The documents, opinions, publications, texts or information of any nature produced by Consultant may only be used by the client for the purposes for which they were intended. Therefore, they may not be reproduced or distributed, in whole or in part, to any third party without prior written approval from Consultant.

5.3 Consultant disclaims any liability for the use of or reliance upon any such documents or information by any unauthorised third party.

6. Personal Data

6.1 Consultant will process the personal data of its clients for the following purposes:

– Provision of services;

– Billing and collection of fees;

– Marketing and sending commercial communications.

6.2 The legal bases for the processing are performance of the contract with the client for the provision of services, pursuit of the Consultant’s legitimate interest in promoting its services and, in the case of sending commercial communications, the consent of the client.

6.3 The client’s personal data will not be disclosed to any third party, without prejudice to compliance with the legal obligations that may bind the Consultant.

6.4 Client’s data will be processed within the European Economic Area.

6.5 Client’s data will be stored during the period of the provision of Consultant’s services, and for an additional period of 10 (ten) years.

6.6 Client may exercise its rights of access, rectification, opposition, erasure, limitation and portability, as well as the right to revoke its consent and, for this purpose, may use the following address: [email protected].

6.7 Client has the right to submit a complaint to the CNPD (the Portuguese National Data Protection Commission)

7. Applicable law and forum

7.1 The agreement between the client and Consultant will be governed by Portuguese law.

7.2 The Civil Section of the Madeira Autonomous Region Court District will have exclusive jurisdiction to settle any dispute arising from the interpretation or application of the agreement, and any other jurisdiction is expressly renounced.

Any changes will be published on this site.